When to Seek Roadside Assistance: Calling for Help Instead of Handling It Yourself
Aug. 07 2024
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Some roadside emergencies may still be unavoidable when traveling, especially during long drives, even after careful planning and preparations. In crucial times like this, being equipped with handy tools and technical know-how is a lifesaver. However, more advanced cases may require the help of skilled professionals and specialized tools. Luckily, roadside assistance is readily available to help motorists deal with serious issues on the road.
How do you know when to seek roadside assistance instead of handling it yourself? Let’s discuss essential considerations in this article.
Factors to Consider Before DIY Repair
Tackling a vehicle issue yourself may be a rewarding experience. It can also save you time and money. However, there are considerations to remember to ensure your vehicle is restored to good condition and can be safely used on the road.
1. Skill level
The first and most obvious consideration is your skill level. Be honest with yourself when determining fixes that you can handle yourself. Minor fixes, such as installing a new air filter, can be tackled independently. However, more complex repairs involving the engine, transmission, or electrical systems are best left to experienced technicians.
2. Tools and Equipment
When your car breaks down in the middle of the road, having your toolbox ready is always helpful. If you have all the necessary tools and equipment, you’re good to handle it yourself. However, if you need specialized tools, then it’s advisable to call for roadside assistance instead.
3. Technical Information
Some vehicles have specific instructions to follow when it comes to repairs. Gather details about your car model and the repair you intend to tackle. It’s helpful if you have a repair manual or if online resources are available on the required steps and techniques. Otherwise, you can call roadside assistance to let professionals handle it.
4. Time Commitment
Repairs can be time-consuming, especially for inexperienced individuals. Don’t underestimate the time involved; rushing a repair can lead to mistakes and further problems. With more experience and knowledge, a professional roadside assistance team can perform repairs quicker while ensuring your vehicle is safe to drive again.
5. Safety Precautions
Safety should always be your top priority. Assess your situation. Were you able to park at a safe location to perform repairs? Are you on a busy roadside or in a well-lit, controlled environment? If traffic poses a risk, prioritize your safety and call roadside assistance.
6. Cost Savings vs. Professional Service
While DIY repairs can save money, it's only sometimes guaranteed. Quick fixes may not be cost-effective in the long run. Professional services may seem pricier upfront, but their expertise often leads to a one-time fix and prevents future problems. For more complex issues, consider seeking help from experienced technicians.
When It’s Best to Call Roadside Assistance
While there are times when you can perform DIY repairs, certain situations may require roadside assistance. Here are some instances where it is more advisable to call for help.
1. You Need to Be Towed
If your car suddenly breaks down and becomes inoperable in the middle of the road, it may need to be towed. Similarly, if you don’t have the necessary tools and equipment or the issue is too complex to be resolved onsite, calling for roadside assistance is a better choice. A tow truck can safely transport your car to a repair shop or a designated location to get fixed.
2. Your Battery Needs a Jump-Start
Finding yourself with a dead battery can be a real setback. Instead of scrambling to find jumper cables or relying on the kindness of strangers, roadside assistance is your reliable solution. They offer prompt jump-start services, ensuring you're back on the road swiftly and safely.
3. Your Tire Needs Replacement
Tire problems can often leave you stranded on the road. Roadside assistance can provide support if you don’t have a spare tire or tools or lack the knowledge to change it yourself. A team of professionals can come to your location and replace the flat tire for you.
4. You Ran Out of Gas
In some cases, you may miscalculate your fuel range and run out of gas during your travel. There may also be instances where you accidentally pump the wrong fuel, potentially risking your safety. Instead of stressing out about looking for a nearby gas station, calling for roadside assistance may be a better option. They can deliver the right type of fuel to where you are.
5. You Are Locked Out of Your Car
Experiencing a lockout can be very stressful. The frustration might lead you to consider drastic measures, like breaking a window. However, replacing the window can be costly and potentially damage the car's interior or security system. Seeking roadside assistance can provide an alternative, offering lockout services to open your vehicle without causing damage.
Roadside Assistance in Expressways
Expressways or toll roads are more than high-speed routes connecting cities and provinces. They are also vital for the economy, facilitating the efficient movement of goods and people. This efficiency comes with increased traffic, making them susceptible to roadside emergencies.
Here's where roadside assistance becomes crucial. Their swift response gets disabled vehicles off the road quickly, minimizing accidents and delays. This keeps traffic flowing smoothly and ensures the economic activity that relies on expressways continues uninterrupted.
MPTC expressway users encountering a roadside emergency have two options for assistance. The MPT DriveHub app allows 24/7 access to roadside service directly from your mobile device. This app can be downloaded for free on Google Play and the Apple App Store. Alternatively, you may contact our roadside assistance team through their 24/7 Customer Care hotline at 1-35000. This ensures that help is readily available on NLEX, NLEX Connector, SCTEX, CAVITEX, CALAX, and C5, regardless of your preference.
